Policies and Information

Shipping

Processing time:

2-3 business days for orders to be shipped

Shipping Time:

5-7 business days following processing time approximately

We cannot guarantee these times. Once a delivery is in the hands of the courier, we have no control over timing and we will not be liable or responsible for any delays or failed deliveries. 

Local Pick-Up

Orders can be picked up on Tuesdays or Thursdays at Tanglewood Soaparie in Caroline, Alberta. For your order to qualify for that week pick-up, it must have been placed prior to Monday night at 11:59pm. 

Return Policy

At this time, we do not accept returns or refunds. Please consider this before making a purchase!